At 25phwin, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the 25phwin platform — the Philippines' trusted online casino and sportsbook.
Last Updated: May 2026This Privacy Policy ("Policy") describes how 25phwin ("we," "us," or "our") collects, processes, stores, and protects personal data relating to users ("you," "Player," or "User") of the 25phwin website and associated services (collectively, the "Platform").
25phwin takes data privacy seriously. We understand that Filipino players entrust us with sensitive personal and financial information, and we are committed to handling that information with the highest standards of care, transparency, and security. This Policy is designed to give you a clear picture of exactly what data we hold about you and why.
This Policy should be read alongside the 25phwin Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. If you do not agree with this Policy, you must not use the 25phwin Platform.
"We collect only what we need, use it only for the purposes we've told you about, and protect it with industry-standard security measures at every step."
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 25phwin acts as the Personal Information Controller in respect of the personal data it collects from players and visitors to the Platform.
All data processing activities conducted by 25phwin are registered with and subject to oversight by the National Privacy Commission (NPC) of the Philippines, as well as the relevant data governance requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).
25phwin collects the following categories of personal data from players and Platform visitors:
25phwin collects personal data through the following means:
25phwin uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, account data |
| Age and identity verification (KYC) | Identity data, government ID |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming and sportsbook services | Account data, gaming data |
| Anti-money laundering (AML) compliance | Identity, financial, transaction data |
| Fraud detection and prevention | Technical, financial, identity data |
| Responsible gaming monitoring | Gaming data, account data |
| Customer support | Communications, account data |
| Marketing and promotions (with consent) | Contact, account, gaming data |
| Platform improvement and analytics | Technical, usage data (anonymized) |
| Regulatory reporting to PAGCOR and NPC | Identity, financial, gaming data |
25phwin will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
25phwin processes your personal data on the following legal bases under the Data Privacy Act of 2012:
25phwin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
Third-party vendors who assist in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, banking partners), game software providers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on 25phwin's instructions and in accordance with applicable data protection law.
PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
Philippine law enforcement agencies, where disclosure is required pursuant to a valid court order, subpoena, or other lawful process.
PAGCOR's self-exclusion registry and other recognized responsible gaming authorities, where a player has requested self-exclusion or where 25phwin is required to report under applicable responsible gaming regulations.
The 25phwin Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather anonymized analytics data. The types of cookies we use include:
You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 25phwin Platform.
25phwin retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 25phwin's data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 25phwin:
To exercise any of the above rights, please contact the 25phwin Data Privacy Officer via the contact details in Section 16 of this Policy. We will respond to all verified data privacy requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
25phwin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 25phwin takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 25phwin login credentials and for notifying us immediately if you suspect unauthorized access to your account.
The 25phwin Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing online gambling. 25phwin does not knowingly collect personal data from individuals under the age of 21.
If 25phwin becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 25phwin Platform, please contact us immediately using the details in Section 16.
25phwin primarily stores and processes personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating in other jurisdictions.
Where such transfers occur, 25phwin ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. 25phwin will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first obtaining your consent or implementing appropriate contractual safeguards.
The 25phwin Platform may contain links to third-party websites or services, including payment provider portals (such as GCash or PayMaya). This Privacy Policy applies solely to the 25phwin Platform. 25phwin is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.
25phwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.
Where changes are material, 25phwin will notify registered players via the email address associated with their account or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the 25phwin Platform following notification of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Policy periodically to stay informed about how 25phwin protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 25phwin, please contact our Data Privacy Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.
Six core commitments that keep your personal data safe on the 25phwin platform.
All sensitive data stored on 25phwin servers — including identity documents and financial records — is protected with AES-256 encryption, the same standard used by major financial institutions.
25phwin fully complies with Republic Act No. 10173 (Data Privacy Act of 2012) and is registered with the National Privacy Commission (NPC) of the Philippines.
25phwin never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used only to provide and improve our services to you.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden data practices — just clear, honest communication about how your information is handled.
Access, correct, or request deletion of your personal data at any time. 25phwin responds to all verified data privacy requests within 15 business days, as required by the NPC.
As a PAGCOR-regulated platform, 25phwin is subject to regular audits of its data governance and security practices, giving Filipino players an additional layer of regulatory protection.
Your data is safe with us. Join thousands of Filipino players who trust 25phwin for secure, fair, and responsible online gaming. 21+ only.
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25phwin is strictly for players aged 21 years and older. If gaming stops being fun, please visit our Responsible Gaming page for self-exclusion tools and support resources.